Terms and Conditions

Welcome to Kaneezo (https://kaneezo.com/). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By visiting, browsing, or purchasing from Kaneezo, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our site immediately.

1. Definitions

  • “We,” “Us,” “Our” refers to Kaneezo, its owners, employees, affiliates, and partners.

  • “You,” “User,” “Customer” refers to any person accessing or using our website.

  • “Website” refers to Kaneezo.com and all associated platforms, including mobile applications and social media pages.

  • “Products” refers to clothing, accessories, or other fashion-related items sold by Kaneezo.

2. Eligibility

By using Kaneezo, you represent that:

  • You are at least 18 years old (or have parental/guardian consent if under 18).

  • You have the legal capacity to enter into binding contracts.

  • You will comply with all applicable local, national, and international laws.

3. Account Registration

  • To place an order or access certain features, you may need to create an account.

  • You must provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to notify us immediately if you suspect unauthorized use of your account.

Kaneezo reserves the right to suspend or terminate accounts if fraudulent or harmful activity is detected.

4. Orders & Payments

  1. Order Acceptance

    • All orders placed through our website are subject to acceptance and availability.

    • We reserve the right to refuse or cancel any order at our discretion.

  2. Pricing

    • Prices are displayed in [Insert Currency] and may include or exclude applicable taxes depending on your location.

    • We reserve the right to update prices without prior notice.

  3. Payments

    • We accept secure online payments through trusted third-party gateways (e.g., Stripe, PayPal).

    • By submitting payment information, you authorize us to charge your chosen method for the full order amount.

  4. Errors

    • In case of pricing errors, we reserve the right to cancel or amend orders with prior notice.

5. Shipping & Delivery

  • We deliver products worldwide through trusted courier partners.

  • Shipping times may vary depending on location, customs clearance, and external factors beyond our control.

  • Tracking details will be provided once your order is dispatched.

  • Kaneezo is not responsible for delays caused by third-party logistics providers.

6. Returns & Refunds

Please review our Return & Refund Policy (available separately on our website). In summary:

  • You may request a return/exchange within [Insert Days] days of receiving your product.

  • Items must be unused, unworn, and returned in original packaging with tags intact.

  • Certain items (e.g., intimate wear, sale items) may not be eligible for return.

  • Refunds will be processed to your original payment method within [Insert Days] business days after inspection.

7. Intellectual Property

All content on Kaneezo.com, including but not limited to:

  • Logos, brand names, and trademarks

  • Text, images, graphics, and videos

  • Product designs and website layout

…are the intellectual property of Kaneezo unless otherwise noted.

You may not copy, reproduce, modify, or distribute our content for commercial purposes without written permission. Unauthorized use may result in legal action.

8. User Responsibilities

By using our website, you agree:

  • Not to engage in unlawful, fraudulent, or harmful activities.

  • Not to misuse our website by introducing viruses, malware, or malicious code.

  • Not to copy, scrape, or extract data without consent.

  • Not to impersonate others or misrepresent your affiliation with Kaneezo.

Violation of these responsibilities may result in account suspension or legal consequences.

9. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., social media, affiliate partners, external stores).

  • These links are provided for convenience only.

  • Kaneezo does not endorse or take responsibility for external websites.

  • Use of third-party sites is at your own risk and subject to their terms.

10. Promotions & Discounts

From time to time, Kaneezo may offer promotional codes, sales, or special discounts.

  • Each offer may be subject to specific conditions (expiry dates, product limitations, etc.).

  • We reserve the right to withdraw or modify promotions at any time.

  • Discounts cannot be combined unless explicitly stated.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Kaneezo shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

  • We are not responsible for losses caused by delivery delays, product variations (color, size, texture), or third-party service providers.

  • Your sole remedy for dissatisfaction is to stop using the website or request a refund under our Return Policy.

12. Disclaimer of Warranties

  • All products and services are provided “as is” and “as available.”

  • We do not guarantee uninterrupted access, error-free operation, or accuracy of information.

  • While we strive to provide accurate product descriptions, variations may occur due to photography, screen settings, or manufacturing.

13. Indemnification

You agree to indemnify, defend, and hold harmless Kaneezo, its affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising from your:

  • Misuse of the website

  • Violation of these Terms

  • Infringement of third-party rights

14. Privacy Policy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your data. Please review it here: https://kaneezo.com/privacy-policy.

15. Termination

We reserve the right to:

  • Suspend or terminate your account

  • Restrict access to our website

  • Cancel orders at any time without liability

…if you breach these Terms or engage in harmful activities.

16. Governing Law & Jurisdiction

  • These Terms shall be governed by the laws of [Insert Country/State of Business Registration].

  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

17. Dispute Resolution

In case of disputes:

  1. We encourage informal resolution through customer service first.

  2. If unresolved, disputes may be referred to arbitration or mediation, as per applicable law.

18. Changes to Terms

Kaneezo reserves the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of Kaneezo after changes indicates acceptance of the updated Terms.

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